BakingHouseBD.com is committed to providing fast and reliable delivery of our products to our customers. We use trusted logistics partners for all of our shipments and shipping fees will be added to the order total during checkout.

Delivery Timeline

Please note that the estimated delivery timeframe is calculated in working days and may vary depending on circumstances. Deliveries may be delayed due to factors including but not limited to:

• Weather conditions
• Political events
• National/public holidays
• Supplier delays
• High order volumes
• Logistics partner constraints

BakingHouseBD will process your order within 48 hours of receipt.

Shipping Costs

Shipping costs vary based on:

• Delivery location
• Selected shipping method
• Size and weight of products

Order Tracking

bakinghousebd.com will provide customers with a tracking number for their order, which can be used to monitor delivery status.

Lost or Damaged Products

If you receive a damaged product or if a package is lost in transit, BakingHouseBD.com will provide a replacement product at no additional cost.

Note: We kindly request customers to avoid panic buying of excessive quantities.

Replacement Guarantee Policy

At bakinghousebd.com, we are committed to customer satisfaction. We offer a ‘Replacement Guarantee’ for all purchases. We will replace your product if:

• It has manufacturing defects
• It is not the product you ordered
• It arrives damaged

To request a replacement:

• Contact us within 24 hours of receiving the product
• Return the product with all original tags and packaging
• Ensure the product is unwashed and unused

Replacements are subject to inspection by our team. We cannot replace products that:

• Have been damaged by customer misuse
• Show signs of use
• Have been burnt or broken by the customer

Refund Policy

We offer refunds for items returned in their original condition within 7 days of receipt.

To initiate a refund:

1. Contact our customer service
2. We will provide return instructions
3. Refunds will be processed to the original payment method

Please note:

• Shipping charges are non-refundable
• Refunds may take several days to appear in your account